Keeping It Safe And Legal
Did you know that there is a federal law that requires all sellers of contact lenses to have their customers fill out paperwork before the lenses can be sold? This is even for lenses that do not correct your vision like Halloween or color changing lenses. Alcone FX Lenses is committed to providing contact lenses safely and legally.
So What’s The Deal?
Yup! The feds consider all contact lenses medical devices. Don’t worry! The process is SUPER EASY! After you order you will receive an email from VerifyMyLenses with a special link that will bring you to a form to fill out. We even fill out most of the form for you! If it all looks good in a few clicks you can be on your way to getting those amazing lenses!
I Didn’t Get The Email
Hmmm… This happens sometimes. Please make sure you typed in your email address correctly (it happens.) Another possibility is the email went into your spam or junk mail folder, so look there. If there is still no email then contact us and we can get to the bottom of it!
Live Outside The USA?
Then you are good to go and will not get any email from VerifyMyLenses. Only customers in the US are required to fill out the form.
How Long After I Fill Out The Form Will My Lenses Ship?
90% of orders are released after 8 business hours! Once released, our warehouse team expertly packs up your order and gets it in the mail to you!
Are You In The USA?
Yes!! We ship from our warehouse in Georgia. We have a dedicated team of eye care professionals and expertly trained staff members. We know lenses!
Are The Lenses FDA Approved?
Yes! But let’s talk about this for a minute. The term FDA Approved is incorrect. The FDA does not approve lenses. They clear them to be sold. So yes, our lenses are all FDA Cleared for Marketing in the United States.
What Is The Return Policy?
Lenses may be returned for a full refund (minus shipping costs) provided they are returned in unopened vials and received by us within thirty (30) days from the shipping date. Opened lens vials cannot be returned.